Terms of Service

Last updated: April 2026

By using ChatWrapped ("the Service"), you agree to these terms. The Service is operated by David Crymble & Sons Ltd ("we", "us").

1. The Service

ChatWrapped analyses exported WhatsApp chat files and provides relationship health scores, communication insights, and AI-powered coaching. The Service is for informational purposes only and does not constitute professional medical, psychological, legal, or financial advice.

2. Eligibility

You must be at least 16 years old to use ChatWrapped. By using the Service you confirm you meet this requirement.

3. Your data

You retain ownership of your chat data. By uploading a file, you grant us a temporary licence to process it solely to generate your analysis. Raw files are never stored. See our Privacy Policy for full details.

4. Acceptable use

You agree not to:

5. Free trial

We offer a 7-day free trial with no card required. One trial per account. After the trial period, access to Pro features requires a paid subscription.

6. Payments & refunds

Payments are processed by Stripe. Monthly subscriptions can be cancelled at any time. One-time payments provide 24-hour access. We offer refunds at our discretion within 7 days of purchase — contact [email protected].

7. Disclaimer

The Service provides automated analysis based on text patterns. Results are indicative only and should not be relied upon as professional advice. We are not responsible for decisions made based on ChatWrapped insights.

8. Limitation of liability

To the maximum extent permitted by law, David Crymble & Sons Ltd shall not be liable for any indirect, incidental, or consequential damages arising from use of the Service.

9. Changes to these terms

We may update these terms from time to time. Continued use of the Service constitutes acceptance of the updated terms.

10. Contact

David Crymble & Sons Ltd
Email: [email protected]